Privacy Policy

Effective Date: 1st Jan 2018

This Privacy Policy (“Policy”) describes the policies and procedures of Global Materials Limited (“Company,” “we,” “us,” or “our”) regarding the collection, use, disclosure, and protection of personal information when you access our website and use our services. This Policy applies to the personal information collected through our website, as well as any other means of communication or interaction with us.

1. Introduction

At Global Materials Limited, we are committed to respecting your privacy and protecting your personal information. This Policy explains how we collect, use, disclose, and safeguard your personal information to ensure your privacy and maintain the security of your data.

2. Information We Collect

We may collect various types of personal information from you when you interact with our website or use our services. The types of information we may collect include:

2.1. Personal Identification Information:

• Contact Information: Your name, email address, phone number, and mailing address.
• Account Information: Usernames, passwords, and other credentials used to access our services.

2.2. Usage Information:

• Log Data: Information about your interactions with our website, such as IP address, browser type, referring/exit pages, and clickstream data.
• Device Information: Information about your computer or mobile device, such as operating system, device model, and unique device identifiers.
• Analytics: Aggregated information about user behavior on our website, such as pages visited, time spent on each page, and navigation patterns.

2.3. Communication Information:

• Correspondence: Records of your communications with us, including emails, chat logs, and customer support inquiries.
• Feedback: Information provided by you through surveys, feedback forms, or other communication channels.

3. Use of Information

We use the personal information we collect for various purposes, including:

3.1. Providing and Improving Services:

• Delivering the products, services, and information you request from us.
• Enhancing and improving the functionality and user experience of our website.
• Analyzing usage patterns to better understand how our services are used and to optimize their performance.

3.2. Communication:

• Sending you important updates, newsletters, marketing materials, and promotional offers.
• Responding to your inquiries, requests, and feedback.
• Providing customer support and addressing any issues you may encounter.

3.3. Legal Compliance and Protection:

• Complying with applicable laws, regulations, and legal processes.
• Protecting our rights, privacy, safety, and property, as well as those of our users and the public.
• Investigating and preventing fraudulent activities, security breaches, or other prohibited or illegal activities.

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

4.1. Service Providers:

• We may engage trusted third-party service providers to assist us in delivering our services, such as hosting providers, payment processors, and customer support services. These providers are obligated to protect your information and use it only for the purposes we specify.

4.2. Legal Requirements:

• We may disclose personal information if required by law or in response to valid legal processes, such as subpoenas, court orders, or government requests.

4.3. Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Data Retention and Security

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You may also have the right to object to the processing of your personal information or withdraw your consent. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in Section 8.

7. Third-Party Links and Websites

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.

9. Updates to this Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Policy on our website or sending you a direct communication. We encourage you to review this Policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below:

Global Materials Limited

Head Office

Unit 05, 2/F, Pang Kwong Building, 59 Hung To Road, Kwun Tong, Kowloon

+852 35007356

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