westshore bath complaints

They worked until the job was done. company's ranking on BestCompany.com is determined by the reviews of its consumers. I am so happy with my new walk-in shower! First they reviewed what we had ordered to make sure all was accurate. West Shore Home Bath Remodel Price - Project Small House Although they only do the shower area we decided to set up an appointment to have our tub converted to a shower. Garner, NC, Axel Rouse Grant and Cody P were on time, both very professional, courteous and polite workers who finished in a very timely manner and cleaned up completely after the project was completed. Westshore home was extremely professional from the sales representative who came to my home the wonderful installers, Franklin and Jordan. To top it all off, we back everything with our zero-risk assurance to guarantee that you don't overpay, you don't have to put your money at risk, and you don't have to worry about the product because it is all backed by a double lifetime warranty. In the meantime, please check out a few of our reviews below. Again we would like this company West Shore Home ,to know the excellence you have in your service represenatative Shayne B , installers, Micheal R. and Golbert I .Thank you again. The installers were Derek H. and Sam M. They were very friendly and professional. I'm so unhappy right now Josh, Phernell, and Bob were amazing. Thomas and Sharon Lotze If we can get it finished and get guests back in here sooner, that's an advantage, too. Mr. Mark Deary, Director of Customer Service. The sales rep (Davis Moore) was courteous, professional and an expert on the product, he covered every aspect of the process & answered all questions we had. We LOVE LOVE LOVE our BEAUTIFUL NEW WALK-IN SHOWER. They praised the installation team and the process itself. Gave me paperwork for warranty and how to care for my purchase. Our sales rep, Holly was amazing! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You can custom design your bath adding safety bars giving you the extra support entering and exiting your tub. We will definitely recommend these 3 people. I love love love my new shower. I am flabbergasted. Then, we created a rating system based on several factors to score them. This business is in an industry that may require professional licensing, bonding or registration. Installation experiences will vary by location. A professional young man named Darrell came on time to my house and added a shower caddy . West Shore Home offers entry doors, French doors, and patio doors. A typical home has two to two-and-a-half bathrooms: a primary bathroom, a guest bathroom, and sometimes a half-bath or powder room. They seem to have blocked off the drainage pipe from my sink that intersects with the shower drain. depends on several factors, most notably the bathroom size and extensiveness of the remodel. Because of their backlog, they brought in Jimmy and Kyle from PA. Our installer was Jimmy. They did a fantistic job and cleaned up everything before they left. We provide a seamless experience from beginning to end, without cutting any corners. The initial order was taken by Salesman Joshua B. who went over various shower models to include specific shower doors, but on the installation date the shower was remodeled without a shower door, a curtain was added in its place. , and it ranked sixth among remodeling companies overall. He was very courteous and professional and really held our attention for sometime. For example, West Shore offers low-interest payment plans for as little as $89 per month, deferred payment plans with no payments for up to 12 months, and 0% deferred interest plans. In 2021, West Shore Home was the countrys largest door installer on the Qualified Remodeler Top 500 List, and it ranked sixth among remodeling companies overall. to its name, this indicates that we receive compensation from the company in exchange for referring prospective SHIRLEY ROUSE. Others have said that they felt like the sales rep who came to their home was pushy and tried to up-sell them using hard sell techniques and comments about a "special" offer or promotion. Copyright 2023 West Shore Home. Ends 5/7/2023. This isn't professional if you ask me. The installation went fine they cleaned up and it looked really good. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Lakeland, FL, Denise McCoy Some say the price difference is worth it due to the high-quality products and customer service that West Shore Home provides. In September, 2021 Coleton B came to my home and showed me the options for converting a jetted tub to a walk-in shower. allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. THANK YOU for hiring such a professional, friendly and honest staff. We have had both of our bathrooms done by WestShore. Yesterday she came with Deon and Joe and today she came with Jordan. Fiberglass doors are the most popular. West Shore Home 4.9 707 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 99% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 12031 Westhall Drive, Charlotte, NC 28278 https://www.westshorehome.com/locations/charlotte-nc/ Get a Quote Hours They did an excellent job, my patio doors look great.They were installed perfectly. Rep. Steven came to our house, he showed us everything they had to offer. IF this changes I will upgrade my review. Luckily this was not a problem for us. He had to improvise when he finished it looked like the shower base and the base had been made as one piece. Best Bath & Shower Replacement Contractors | West Shore Home Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Freshen Up Your Bathroom Beautiful Showers & Baths for Your Home Spring Savings 18 MONTHS NO INTEREST IF PAID IN FULL* FREE INSTALL ** Offer Expires 04/30/2023 I felt very comfortable having and leaving them in my home.They cleaned up all of their mess, something I was VERY happy with. On June 26, Everette J came to discuss installation of a walk-in shower at our request. There was NO MESS or debris left behind..only our BEAUTIFUL NEW WALK-IN SHOWER. I would would think for $15,000 they could throw in a nice shower head. Beyond the monetary value, a remodeling project offers the opportunity to improve your bathrooms energy efficiency or add accessibility features such as grab rails or a walk-in tub. We even asked for a refund for the remainder of the project but cant get any help! Offer not valid on previous sales or estimates and cannot be combined with other offers. On August 9, 2021, West Shore Home installed a new shower in our bathroom. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. Hampton, VA, Brandie Humphrey WEST SHORE HOME - 22 Photos - 220 Charis Dr, Moody, Alabama - Kitchen & Bath - Phone Number - Yelp Auto Services West Shore Home 9 reviews Unclaimed Kitchen & Bath, Windows Installation, Door Sales/Installation Open 8:00 AM - 8:00 PM See hours See all 22 photos Write a review Add photo Location & Hours Suggest an edit 220 Charis Dr Moody, AL 35004 BBB Business Profiles may not be reproduced for sales or promotional purposes. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. When no one did, I called back (this was three weeks later) and there hadn't even been a case written up on it. Suzanne. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. Other restrictions may apply. It goes against our guidelines to offer incentives for reviews. He worked quickly, and quietly and knew what he was doing. The cost to remodel a bathroom depends on several factors, most notably the bathroom size and extensiveness of the remodel. We remodeled main bathroom walk -in shower. We assessed reviews from various locations including South Carolina, Pennsylvania, Kentucky, North Carolina, and Virginia. Not only was Discount Garage Doors the, Ryan P. said: ** This is an updated review ** Following the initial posting of my, 813-279-6785 High Quality Garage Door Seryvice Quick, Efficient & Reliable , Renee R. said: I contacted these guys as a last resort and I am absolutely ecstatic, Kate C. said: I purchased a townhome that needed a complete overhaul. WHAT? I have CALLED AND CALLED and at one time I was assured someone would come out. Any finance terms advertised are estimates only. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The installers who came to our home to make our dreams come true were JAMES W and TIM F on 06-30-20. While being a paid subscriber to Best Company for Business does not directly Unlike other remodeling services, West Shore Home doesn't employ any third-party subcontractors. At West Shore Home, we are all about Fast, Convenient, Risk-Free Remodeling. Get a Free Quote Today. By 4 oclock the job was completed & just beautiful. Paul was great in explaining what would be done, when, and how. Affiliate Disclaimer: All products and services featured are independently selected by our editors. The window is difficult to open or close. They were professional and explained what all they were going to do. WEST SHORE HOME - 32 Photos & 56 Reviews - Yelp They took an extremely ugly bathtub and tiles out and installed a gorgeous and safe walk in shower. He made sure I was satisfied before leaving. Because drawn-out home improvement projects are a thing of the past. Its also extended into more states and now operates in 23 cities and metro areas. We attempt to partner with many of the companies on our site. So, as of now we can't put a sliding door on. At west shore home you will learn everything you need to know about windows and doors or shower and baths, or both. Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. Best Bath & Shower Replacement Contractors | West Shore Home We also make your purchase easy by providing energy efficient products, the best interest free financing in the industry, and exceptional installation and service. If you repay your purchase in full before the end of the promotional period you will not have to pay any finance charges. all were courteous and professional, was a great experience for us, I highly recommend this company for in home upgrades, and am considering having West Shore upgrade the windows in our home in the near future. Date of our experience was April 19, 2023. They put in the shower, but put the handle close to the tub entrance. I would recommend them to ANYONE that hates home repairs and wants them done ASAP for a decent price- Yes, they cost a little more than others, but the finished result speaks for itself! He removed our tub-shower combination and put in a new, . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. West Shore Home 4.9 796 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 98% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 1868 Old Concord Rd SE Marietta, GA 30060 https://www.westshorehome.com/locations/atlanta-ga/ Get a Quote Hours Thank you Anthony F. Alex M. and Jason P. I will highly recommend West Shores to others. We were so impressed with Zack and his level of professionalism and knowledge about the company and the product he was selling. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. We had West Shore Home install a bathtub today. You were awesome. They cleaned up everything inside and outside on the yard and driveway. Kinston, NC, Shirley Rouse The work was bad. Need to file a complaint? The installers , Joe B, Joseph S and Jacob W., arrived on time . They did say that they would knock it down to 16,000 if she purchased it within x amount of time and 13,000 if she dropped the shower door. & Tim F. They installed the walk-in shower in our bathroom on Thursday, June 4th. Mr. West Shore, you have all my money but you will not respect me enough to provide transparencies in your business practice. October/ 8/2019, This was our second bathroom redo and we are as thrilled with this one as e were with the first. How many bathrooms are in a typical home? West Shore Home allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. You begin to hear more noise from outdoors. These doors usually cost $400 to $4,000 including installation. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. Ruffin, SC, cindy belflower Sales: (717) 697-4033 Service: (866) 218-5309. They left it incomplete (missing the faucet) and now, not even 1 week in, the bottom shelf is loose! Bathroom Remodeling Contractors Atlanta GA | West Shore Home Offer Terms For Sales: (717) 697-4033 Phone Number: (717) 697-4033 Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Atlanta, GA West Shore Home BACKED BY OVER 20,000 FIVE STAR REVIEWS Eliminate the need for stepping over a high wall to enter the bathing area. but has expanded into windows and doors over the past few years. We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse., Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. On the negative side, many customers experienced customer service issues. They both went ABOVE AND BEYOND our expectations. Loris, SC, West Shore Working alone, he finished the job in 6 hours. No return calls or answers .Management who cant make a decision or rectify any problem!! Other features and options include glass inserts, storm doors, and transoms. Wesley Chapel, FL, Jeannie P Larry Heres what some West Shore Home customers had to say about their remodeling experiences with the company. Thank you, West Shore Home, for a very pleasant experience with your staff and installers.

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