how to prepare for an interview with kaiser permanente

Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. I cope with these emotions by telling myself that it's not my story, it's the patient's story. I know many employers offer workshops and continuing education opportunities, so if hired, I plan to participate in all that is offered to me. ", "I think my weakness is that I take too much to do. Prepare for a healthy trip. ", "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. I would be empathetic and put myself in their shoes so that I could anticipate how they would feel or what questions they may have. Make them think we care about them as if they were our family members so that they will come back.". Throughout my shift, I would take my meal breaks so that I could have that time to replenish my energy and decompress before getting back to my duties. I went to the volunteer director and expressed my gratitude for being able to support such an organization, but constructively shared my feedback that if we could improve communication and set clear expectations on roles and responsibilities, I felt like we would accomplish more and have a better chance of reaching our goal. "I'm a very easy-going person, so I do well both working in an individual setting as well as in a group setting. Last, I adapt to the individual. I love working as part of a team and my colleagues take well to my personality. These relationships are created from the ground up. I manage this by focusing my energy on productive activities that are good for my work. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? He ended up requesting and receiving a transfer. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. This organization includes my scheduling, paperwork, and more. Discuss with the interviewer what you would expect for compensation if offered this position. ", "I find that with the right company, it's pretty simple to balance life and work. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. Tampon use. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. ", "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. When I hit my 20's, it was so important to me to learn about other cultures. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. How to Answer: Why Do You Want to Work Here? I like to get to know people and ask them questions about themselves. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. It sounds like you have the experience the interviewer would be looking for. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. I have a kind and outgoing personality. I tried to get to the root cause of the issues, and from those conversations, there had been some personal conflict between them stemming from an incident a few years back. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. Have a question or concern? After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. Dates shown above are approximate. In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". If you can add in a little bit more about your education, that would round out your answer nicely. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. I work good under stressful situations, and I'm good at resolving patients' problems.". In the end, we awarded those with perfect attendance a $600 bonus. Well done! Did you consider how leaving AMA would impact his health and well-being? ", "I am usually the 'ideas person' in team projects. Your interviewer would like to know how your communication skills have benefited your team in the past. One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. We wanted to create a resolution with this person. Your interviewer will be looking to hear that you have done your research on Kaiser Permanente and that you'll thrive in their workplace culture. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have. I also receive emails from different pharmacy pages with interesting articles.". Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. This shows the interviewer that you've done your research and aren't answering vaguely. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. Initially, it was set up perfectly because we had four students, and there were four parts to that analysis. I am a people person and build relationships with my coworkers and patients alike. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. If you want to ace your upcoming interview, practice with our topical-based interview question sets. My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. To help ensure my work was accurate, I used the writing center coaches to review my work and provide feedback, and I also used online tools like Grammarly to review my papers for editing errors. I wasn't sure how he would take it, but I felt like I had to have an open conversation with him and give him an opportunity to digest the feedback and make changes before going to my manager. At Kaiser Permanente, integrity is held in the highest regard. Very good answer! In the future, I will like to be a PA and help more people.". If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final patient-facing tasks to our more extroverted personnel. I always try to resolve conflict with the person directly, but if things escalated or continued, I would speak with my supervisor or HR for guidance. What is important to them is that you are cognizant of your own personal shortcomings. Working in the healthcare services industry at Kaiser Permanente means that you could be in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. I was nervous that I was not using the proper equipment during high-exposure risk procedures. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". Do you feel it demonstrates that you're committed to knowing and supporting a group of people? Be sure to talk openly to your interviewer about which areas of your career are the most stressful. I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". This is a very good example of your problem resolution skills. If I were to be offered this position, I would look forward to bringing these services to this area as well. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. ", "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. "In school, I found several techniques helpful to keep myself well-organized and reduce the number of errors in my assignments. This is a personal and caring approach. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. ", "I'm a bit of a nerd. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. Other group members were frustrated, so I took the initiative to have one-on-one conversations with the two team members experiencing conflict. I used the facts and not emotions to explain the reason for his delay. ", "I'm very interested in clinical research. I didn't notice we have new 90 tablet bottles instead of the 30 tablet bottles, and I filled 3 of 90 tablets bottle instead of 3 of 30 tablets. Even though I may not have several years of experience, I feel I would bring value in other ways to Kaiser Permanente. I can see how it would be stressful when you care for your patients' success so much! ", "I recently worked with a patient over the phone who was incredibly upset when they believed that we overcharged the services we provided. We met a few times, delegated assignments, and planned to meet again in a few weeks.

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