argos taken money but no order confirmation

On Monday, the allusive 'Lisa', called me. Sep-10-2015 03:59 AM. For customers who've got their items but want to return them, Argos has extended its refund policy. I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. I quote: "This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. If you've been charged, we'll automatically refund your money back to your bank account and you should try placing the order again. I stood for a while and the guy previous that took my order whispered to another guy that then served me. They are still refusing to refund my money. I also said that there must be some law which they were breaking. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. But if it happens again please bring this up. Help!! My bank statement shows they took 5 payments though, but I have no order confirmation and can't see what went through on their website. If you have a new account but are having problems posting or verifying your account, please email us on. I should add that I also paid an extra 2.95 for a Saturday delivery slot (delivery before 1pm). argos taken money but no order confirmation. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. IS THAT ALL? You should have received a confirmation email within 2 hours of placing your order. I didn't purchase the item, have no order confirmation for it but the payment has still been taken from my bank but is marked pending in my PayPal. I went there to buy this and eventhough they claim this is NEW product and they have this machine in stock, i the store they say it is discontinued or not available at all. It looks like you're new here. They run security checks on the payment and then release it back to your account. One shopper tweeted Argos saying she'd been charged 1,200 and had. argos taken money but no order confirmation no returns accepted. Argos had tweeted an apology on April 23, saying it was sorry to customers for its website temporarily going down. 'Uncorrectitude'? money stuck in pending transaction - MoneySavingExpert Forum They need to cancel the order from their end so I wouldn't wait 10 days. argos taken money but no order confirmation. I am sorry that you are not happy with your order and I can assure you that we have fully investigated the matter of the camera, whereby you have stated that you received a Vivitar V188 3MP Camera. If your all reporting argos will be investigated. Posted by July 3, 2022 wildest police chases spike on argos taken money but no order confirmation July 3, 2022 wildest police chases spike on argos taken money but no order confirmation We are experiencing extremely high call volumes at the moment and sorry for the inconvenience this may be causing., Iconic high street favourite to return after 4 years as shoppers 'can't wait'. I then received a delivery on the following Wednesday. Argos order error but payment is pending - Help - Monzo Community I also requested 'Lisa's' surname so I could get through to her but was told that they are "no allowed to give out their surnames". i asked has he never heard of that spelling. i tried to buy a shed for 208 n kept being told my card was not authorised, after trying 5 times, i decided to abort the mission.No email confirmation or text of purchase as per usual.Next morning I checked my bank and 1040 had been taken by Argos so phonecalls ensued only to be told after 19 mins waiting that there is no recollection of any order or payment, so they transferred me to an automated phone that wanted my confirmation Number which obviously I havent got, so im still waiting to get my 1040 back.This is Argos.. As all our records show that the correct item was sent out to you I am unable to assist you further in this matter. They said it is up to Paypal. I have just checked - the extra charge was not taken from my bank (it was just pending the first time I saw it there on the day I placed the order). I have just figured they advertise to sell goods which does not exist. WHEN I ASKED FOR MY 25% OFF I WAS TOLD THE OFFER FINISHED YESTERDAY ! I demanded to speak to someone else and was put through to the woman who sits opposite 'Lisa', in the escalations department. The first pending transaction used the 24.99 gift card, 240.10 PayPal balance and 134.90 bank funds (399.99) The second pending transaction used 375.00 from my bank (so they still accepted the gift card with this order). Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. Their site hasn't worked properly for months. I was told before that there is slight delay and I will get bed before 20th April now I am told that it will be middle of May for bed which was ordered 23rd of March. whomitconcerns. I HAVE SENT EMAILS AND LETTERS OF COMPLAINT AND THERE REPLY IS AN INTERNAL INVESTIGATION WHICH I WILL NOT HEAR ABOUT DUE TO DATA PROTECTION. If you didn't get the confirmation email, it's likely something went wrong and the order was not placed. So I made a Fast Track order trough their website but whilst checking out I received unsuccesful payment error but in fact I have been charged for an order that doesn't exist. With all the misquotes she made and the false details she quoted, I didn't trust her to do her job properly, so I decided to start looking into it myself. A few days later I was told that some-one would contact me in approx 3 weeks, to let me know what was happening - this didn't mean I would receive my goods then, simply it would be an update. Today it has been 14 days, and still no money. By browsing this website, you consent to the use of cookies. Missing out on some big discounts now :(. Its the biggest name in ulster. ), then finally told that 'Lisa' had gone home and I would have to speak to her Monday. Well, lets first get the original payment back that would be a good start! What a load of s*** they feed to people day in and day out. This usually happens when the payment has been pre-authorised by your bank ready for us to complete your order. I therefore opted to take the offending item to my local store and get the refund done there. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. All recommendations within this article are informed by expert editorial opinion. Were really sorry for any inconvenience this might cause. wardrobe, had been sent to them. Last night their website was acting up, I've placed 5 orders but the website kept giving me 404 error. If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. She said: "Please please help me I have made a purchase online for 500 via gift card and it has taken money off card but not generated the order!". They seem to have all their beanbags coming from one supplier which is obviously not up to it. To see all content on The Sun, please use the Site Map. I said that was fine but how were they going to compensate me for the 3 lengthy phone calls i had made. I placed a home delivery order with Argos on Wednesday. I called through again, was passed round several departments, told that I should have received my refund from the store, as all it needed was for someone to call them and authorise it (REALLY? Still haven't had an email confirmation and not sure if your order has gone through? We said it is not right when they are willing to accept returns before but on this item you refused. "I tried to place an order which wasnt going through so tried four times, just over 300 each time. yup ery poor customer service boycotting argos now going to try with tesco, WHEN I WAS WAITING TO COLLECT MY DYSON VACUUM CLEANER I SAW POSTERS ALL OVER THE STORE SAYING 25% OFF DYSON PRODUCTS WHEN YOU TRADE IN YOUR OLD VACUUM CLEANER . argos taken money but no order confirmationargos taken money but no order confirmationargos taken money but no order confirmation "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. The call handler (Will), was very pleasant and assured me he could deal with it, so I took a deep breath and began. They are blaming Paypal for what it looks it's their issue. We decided to cancel our order, and go to Ikea (as we should have just done in the first place). Briefly this is not the first problems we have had 2 years ago they took 500 for 2 couches which they failed to deliver and then could no longer supply. The poor manager (only a young lad) then had to stand and apologise to me because some woman called 'Lisa' had decided that they needed to investigate the matter before they would give me back my money and had put a block on the order so no one else could even get into it and tell me what was going on, let alone issue me my refund. It would not have been so bad if they told us on purchasing the wii we would have knownthey said staff always tell people about it NO THEY DONT ! I too have been ripped off my Argo's they just want your MONEY! If you click on a link in this story we may earn affiliate revenue. When I explained that I didn't have her surname, I was cut off! She sheepishly said good bye and call ended. You can speak to argos to get them to tell the bank they arent going to collect the payment but by the time youve got through to someone who understand what youre on about and can actually handle it youre probably better of just waiting. They have 500 euro and I have nothing. which i believe picked another bed. I then took screenshots of the chat and contacted Monzo. salesforce license management best practice How on earth does that work? Customers are currently unable to return items to Argos branches in Sainsbury's stores. This is a great space to write long text about your company and your services. "You are not responding to DMs [direct messages] no live chat no way of getting though on phone.". They won't even change it, Ive had it about 3 days, and they told me that they couldn't exchange it because there is nothing wrong with it, that I need to buy BETTER BATTERIES! Old thread, but I have the same issue. I placed a home delivery order with Argos on Wednesday. From the 1st phone call to place my order, all I have had are problems.

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