audley travel complaints

We are delighted to hear how well Ewan looked after you, and it sounds like you had a fabulous time exploring LA & SF - we'll make sure your kind comments are shared with Ewan, his leadership team and our partners in the US.Best wishesAudley Travel. Best regardsAudley Travel. And just to add insult to injury, despite being told that our meals were included, we were informed that we had to pay extra if we wanted meat. They do not actually verify accommodations and arrangements and leave them up to local contractors to deal with. Having never been overseas before the services provided by Audley Travel were essential to us having such a successful trip. BBB is here to help. 10)We are also owed a refund for the Mehane ******************* tour as well. We're so excited! I dealt with Jenny R. and Kristine K. Wonderful girls who couldn't have been more helpful. I understand a manager has been in contact with you to discuss your experience thoroughly. We started our adventure in Cape Town, then made our way through the wine country (Stellenbosch and Franschhoek), and on to Swellendam, Oudtshoorn, Knysna, Plettenberg Bay, and finished off the southern itinerary on safari in East Cape. Dear Andrew, thank you so much for your comments and I am happy to read overall you had good time in Thailand. The advice given was excellent in terms of time of year to visit, locations and what to do. We can't thank her enough! Nothing was too much trouble and, like Mark, all the representatives went the extra mile to ensure our trip was successful. Just returned from a 6week tour of Australia and Singapore. View customer complaints of Audley Travel, BBB helps resolve disputes with the services or products a business provides. Audley Travel were amazing and honoured our booking at the original price. As you know from travelling with us in the past, we take great pride in our attention to detail, and are glad your trip was seamless! We've just booked our honeymoon with Audley. I like every single detail planned to the extreme and Laura was just wonderfully kind, passionate and accommodating! All of the tours, including helicopter trips and day cruises were excellent. The exo-app in county was fantastic and our bespoke itinerary was perfectly created by Laura! Simply Incredible! Audley Travel Reviews | Read Customer Service Reviews of www Brilliant. I'm giving it average, because I enjoyed Vietnam. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Having just been invited to a wedding in Japan and never having visited the country before, we thought we could do no better than contact Audley to help us plan a holiday there around the wedding. The hotels were amazing, the professional private drivers and tour guides made getting around on the narrow roads of the Amalfi Coast a breeze. It was full of useless information, but lacking in facts that I needed. This was an expensive trip for what I received. Anyone can write a Trustpilot review. Best personal travel experience. Having done similar holidays to Peru and Costa Rica with other companies I had an expectation and it is clear to me that Audley are setting the industry gold standard and go over and above to make sure every detail is taken care of. Audley failed to meet its commitment to us: not correcting mistakes in the original itinerary that were pointed out in Oct 2021; not sending any information about the final itinerary until 3 days prior to our flights to ****** which led to our being unable to revise the itinerary and undo mistakes; booking a substandard motel room in ***** (after complaining, B&B owners moved us to the suite we had actually paid for); sending us at the last minute a detailed itinerary that had no details about our guided tours. Audley Travel Reviews - 2 Reviews of Audleytravel.com | Sitejabber We did communicate with Audley representatives and they did offer 18% refund, nowhere near enough to compensate us. We had an experience of a lifetime and can't acknowledge Carter enough for all he did from our first phone call and introduction to checking in with us upon our return. We truly appreciate all of your support during covid, and we are delighted to finally be able to send you off on your much-anticipated trip. ***** made a huge point to underline Audleys commitment to book a solid program custom made to our specifications and needs, stating That is the reason you travel with Audley..you get personalized attention to your wishes and needs and attention is paid to the most minute details of your itinerary. We'll make sure that your kind words reach Mat, his leadership team, and our Malaysian partners.Best wishesAudley Travel. Viking World offer all inclusive trips $1200 per day and at times offer promotions that include free international travel. We are thrilled to hear that Mark was able to use his skills and insight to organise a trip that met all your needs and preferences.At Audley Travel, we pride ourselves on providing exceptional customer service and personalised travel experiences, and we are delighted to hear that our local partners went above and beyond to make sure your trip was successful. Audley Travel Reviews 3,232 Excellent 4.8 VERIFIED COMPANY www.audleytravel.com Visit this website Write a review 4.8 total 94% 1% Filter Sort: Most relevant KA Kate Ashton 11 reviews GB Updated Jan 11, 2023 Superb pre-trip planning I can't overstate how brilliant our experience has been in planning our trip to Quebec this coming December (2023). We are delighted to hear how well Annie organized everything for you!We'll make sure your kind comments are shared with Annie and her leadership teams. Anyone can write a Trustpilot review. from the word go she was helpful, kind, super organised and knew what and where she was talking about. She went above and beyond to stay within our budget, walk me through all of the must-visit areas, give handy tips for travel and more! Audley Travel Reviews: What Is It Like to Work At Audley Travel? We did not come to Audley to add to our stress but unfortunately that is what we got. Thank you for sharing your feedback with us, it sounds like you had a wonderful time exploring the wonders of Malaysia. Hayley Ryan was our tour adviser. We are delighted to hear how well Ewan looked after you, and it sounds like you had a fabulous time exploring LA & SF - we'll make sure your kind comments are shared with Ewan, his leadership team and our partners in the US.Best wishesAudley Travel. This was a very nice hotel but absolutely did not accomplish what we wanted. Thank you so much for your feedback, it is great to hear you have had a wonderful trip to Australia and Singapore. Hotels, communication, airport meet & greet were all of the usual Audley 5 star standard. As part of our trip involved a small tour of the Borneo river and rainforest, we joined other travellers. Audley Travel (Carter) worked with us as a guidance counselor on suggestions and recommendations before finally arranging an itinerary that turned out to be perfect. You could even opt for a thrilling swim with marine iguanas in the Galapagos. Flawless planning and execution of our Japan trip by absolute seasoned pro Laura Liszewski. We truly appreciate all of your support during covid, and we are delighted to finally be able to send you off on your much-anticipated trip. We use dedicated people and clever technology to safeguard our platform. We stayed in Tokyo & Kyoto & visited Osaka to watch sumo wrestling! We are delighted to hear you enjoyed the experiences we organised for you and that the service Audley provided was of high standard. We highly recommend this travel company. No. By Audley specialist Lee. The place was Awful. Hi LizThank you for taking the time to share your kind comments with us. By clicking the box above, you agree that a cookie will be placed in your browser to retain your login detailsForgotten password?

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